Professionalism and transparency in property transactions

Aims

• To set clear requirements and obligations for estate agents.
• To promote transparency and protect consumers.

Who it applies to

Any individual or company acting regularly and for payment in the sale, letting, exchange or transfer of property in the Balearic Islands.

What it covers

• The rights and duties of clients and agents.
• Agents’ obligations under the Balearic Housing Act 5/2018.
• Requirements for offices and customer service.
• Mandatory documents such as the written agency agreement (nota de encargo).
• Minimum training and professional requirements.

A framework that guarantees professionalism and transparency in every transaction and protects consumers’ interests.